Frequently Asked Questions

Below, please find our FAQs to the most common questions we receive at
Springbrook Behavioral Hospital.

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Will I be allowed to smoke while I am in the hospital?

Smoking is not permitted in the building, but a secure, outside smoking area is available for patients who can safely participate in scheduled smoke breaks.  Fresh air breaks are also provided for patients that don’t smoke.
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What should I bring?

  • ID and insurance cards.
  • 4-5 changes of casual clothing and undergarments and a light jacket or sweater.  No drawstrings.  We have laundry supplies available to launder items.
  • Shoes with no laces (comfortable slip-ons are preferable), shower shoes.   Shoes should be weather appropriate.  Shoe laces are not permitted on the unit unless there is a doctor’s order.
  • Toiletry items such as a comb, brush, soap, shampoo, deodorant, toothbrush and toothpaste.  Mouthwash needs to alcohol free and perfume, cologne or aftershave are not allowed.
  • Do not bring your home medications, but bring a list of what medicines you are taking and the name of your pharmacy.
  • Tobacco products must be unopened and will be kept at nurses station.  Lighters and matches are prohibited.
  • Disposable razors are provided for patients.
  • Everything brought in is searched and inventoried by staff.
  • Cigarettes, toiletries and clothing items may be dropped off by family members or friends during the hours that our front lobby is open, which is from 8:00 AM to 8:00 PM.
  • All valuables are locked in a safe until discharge. This includes, phones, money, credit cards, ID, etc.
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What are the visiting hours?

  • Intensive Treatment Service and Adult Psychiatric Service
    Wednesday – 7:15 PM – 8:15 PM
    Weekends –  2:30 PM – 3:30 PM
  • Eclipse Program
    Wednesday – 7:30 PM – 8:30 PM
    Weekends –   3:00 PM – 4:00 PM
  • Older Adult Unit
    Wednesday – 3:00 PM – 4:00 PM
    Thursday –     3:00 PM –  4:00 PM
    Weekends –   3:00 PM – 4:00 PM
  • Visits are supervised.
  • Visitors cannot bring food, drinks, medications, cell phones or weapons into the facility.
  • Visitors should leave handbags in their vehicle.
  • Any items brought in by visitors will be searched.  Items brought in for patients will logged in by the receptionist and brought to the unit by staff.
  • Children under age 18 need a Doctor’s Order for visitation and are limited to 15 minutes and monitored by staff.
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How long will I need to be in treatment?

Each patient’s situation is unique, so each treatment plan is individualized to each patient’s needs.  Our physicians and the treatment team work collaboratively with each patient and family to decide on a course and length of treatment, which typically ranges to a few days to a few weeks.

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